1xBet Customer Support
1xBet customer support is open 24/7 by live chat, email, phone and Telegram. Anything about your account, a deposit, a withdrawal, verification or a bonus goes straight to the 1xBet team.
Ways to reach 1xBet support
Live chat
Use the online chat when you want a quick answer about your account.
General questions go to [email protected]. The Security Team answers at [email protected], for example about a blocked account or a stalled document check. Help by email costs you nothing.
Phone
Call the support line on +44 127 325-69-87.
Telegram
1xBet runs a Telegram channel and a separate support account on Telegram, listed as 1xBet Official Support.
Complaints to 1xBet
Fill in the Player Complaint Form and email it to support. A complaint is free of charge if raised within six months of the issue. The final reply period of 4 weeks can be extended once by another 4 weeks, and complaints about responsible gambling are dealt with first, usually within 5 business days and no later than 2 weeks.
Questions about this website: [email protected]